On the way to the ZOO, MR DURSLEY complained about motorbikes. HARRY mentioned his dream about a flying MOTORBIKE. MR DURSLEY went ballistic, "his face like a giant beetroot with a moustache". HARRY wished he hadn't said anything.
DUDLEY and PIERS got ICE CREAMS whilst HARRY got an ICE LOLLY. They all watched a GORILLA scratching its head then HARRY walked a little distance away from the others in case DUDLEY and PIERS started hitting him like they usually did.
They all ate in the ZOO RESTAURANT where DUDLEY had a tantrum about his KNICKERBOCKER GLORY.
In the REPTILE HOUSE there were LIZARDS and SNAKES. DUDLEY found the largest SNAKE of all, long enough to go twice round UNCLE VERNON's car. DUDLEY told UNCLE VERNON to make it move but it stayed asleep even when UNCLE VERNON tapped on the GLASS; DUDLEY got bored and moved away.
Suddenly the SNAKE [a boa constrictor from BRAZIL] opened its eyes and winked at HARRY. After their conversation, when PIERS called everyone over and DUDLEY floored HARRY with a punch to the ribs, the SNAKE escaped after the GLASS VANISHED.
HARRY was banished to THE CUPBOARD UNDER THE STAIRS. AUNT PETUNIA got UNCLE VERNON a BRANDY.
HARRY lay alone in his dark CUPBOARD and wondered about his past. THE DURSLEYS had told him his parents (JAMES and LILY POTTER) were killed in a car crash; HARRY was never allowed to ask more about them. Sometimes when he struggled to remember the past he saw a BLINDING FLASH of GREEN LIGHT and experienced a burning pain in the SCAR on his forehead.
Somehow HARRY had always expected some unknown relation to come and rescue him, but it hadn't happened. Yet strange people (wearing violet, purple or green) had bowed to him or waved at him or shaken his hand, at various times, and then entirely disappeared ....
Things didn't make sense, somehow. Bullied by DUDLEY'S GANG at school, marooned with THE DURSLEYS at home in PRIVET DRIVE, HARRY seemed to be totally alone ....